Leaders hear ‘yes’ far too often.
They don’t hear bad news until it’s too late.
They get groupthink, not reality.They think
they’ve achieved consensus, then find their
decisions undermined by colleagues who never
really bought in.They become isolated: even
high-risk or illegal actions can go
unquestioned. It’s an enormous problem: for
leaders, for teams, for the entire organization.
But is it inevitable? Absolutely not!
In this book, Harvard Business School Professor
Michael Roberto shows you how to stimulate
dissent and debate to improve your decision
making; he also shows how to keep that conflict
constructive. Of course, conflict alone does
not produce better decisions and improved
results. Leaders need to cultivate debate and
simultaneously build consensus. Strong buy-in
paves the way to successful execution. Through
fascinating examples from history, including the
Columbia space shuttle disaster and
the tragedy on Mount Everest, the book
explores:
- How real organizations make real decisions:
How the decision process unfolds throughout the
organization-not just in the executive suite
- The five myths of executive decision making:
Why they’re so dangerous, and how to overcome
them
- How to foster open debate that actually builds
long-term consensus: How to achieve “diversity
in counsel, unity in command”
- How to move to closure: overcoming the
inability to decide: Avoiding “analysis
paralysis” and other pitfalls
- How to gain the whole-hearted commitment to
act: Addressing hidden doubts that could
undermine your final decision
Mike Roberto offers powerful new insights into
managing teams, mitigating risk, even promoting
ethics through effective governance. Whether
you’re a senior executive or a project team
member, this book will help you leverage
your team’s immense untapped wisdom to make
better decisions - and get better results.