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Angela
Wicks
Assistant
Professor of Management
Office: B-330
Phone: (401) 232-6147
Fax: (401) 232-6319
E-mail: awicks@bryant.edu
| education: |
| Ph.D. in Operations Management, University
of Houston, 2003 M.S. in Operations Management, University of Houston, 1999 B.B.A. in Operations Management and Marketing, minor in English, University of Houston, 1997 |
| academic interests: |
|
Service operations: customer satisfaction and impact of technology; supply chain management: service supply chains and performance measures; quality assurance and control; structural equation modeling applications in service; forecasting: artificial neural networks applications in forecasting and model selection and evaluation; application of search heuristics to location and to service and manufacturing scheduling problems |
| teaching: |
| Operations Management |
| professional activities: |
|
Member of APICS - The Educational Society for Resource
Management, and the Institute for Operations Research and Management
Sciences (INFORMS). |
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